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Have questions about your order or our bamboo products? Contact Bamboo Sports—we’re happy to help with sizing, shipping, returns, and more. Contact our team.

Contact Us | Get In Touch With Bamboo Sports Today

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CONTACT INFORMATION

PRIVACY POLICY

<h2 dir="ltr"><meta charset="utf-8">FREE HASSLE-FREE RETURNS</h2>
Returns <meta charset="utf-8"><meta charset="utf-8">Hassle free returns:&nbsp; Just email us at&nbsp;<a href="mailto:info@bamboosports.us">info@bamboosports.us</a>&nbsp;and tell us why you want to return or exchange your purchase and we will send you a free return label.
To be eligible for a return, your item must be unused and in the same condition that you received it. Items must also be in the original undamaged packaging.
 Refunds Once your return is received, we will review your returned item. We will also notify you of the approval or rejection of your refund.&nbsp; If your refund is approved, a credit will be applied to your original form of payment.&nbsp; Typically, your account will be credited in 2-7 business days. Late or missing refunds If you haven’t received a refund within seven days, please contact your bank or credit card company.&nbsp; If they have not received the credit from us in 7 business days, please contact us at <a href="mailto:info@bamboosports.us">info@bamboosports.us</a> .
Exchanges&nbsp; We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bamboosports.us .
Shipping
Depending on where you live, the time it will take for us to receive your return or exchange may vary.&nbsp; Please allow for up to two business days for us to process your return after we receive it.

REFUND POLICY

GET FREE SHIPPING ON ALL ORDERS OVER $50 WITHIN THE CONTINENTAL US
ORDER PROCESSING
All orders will be shipped out on the same day if received on a business day prior to 11:30 am PST after submitting your purchase (excluding holidays). Purchases made after 11:30 am PST will not be shipped out until the next business day.
When your order is shipped, you will receive a shipping confirmation email message which will come with a tracking number so you can track your order until it is delivered. All orders are shipped through USPS.&nbsp;
We do not ship on weekends or holidays. If you place an order on any of those days, your package will be shipped out the following business day. If you order after 11:30am PST on a Friday, your order will likely be shipped out on the following Monday.
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Shipping Service
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Shiping Cost
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Standard Shipping USPS Ground Advantage Mail
5-7 days delivery time depending on the ship to address 
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&nbsp;Cost: $5.00 (Free on orders over $50.00)
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USPS Priority Mail
2-4 days depending on the ship to address 
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Cost: $10.00
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HOLIDAY SHIPPING UPDATE
Due to high demand and during the holidays, our distribution center in Reno, Nevada and carriers may be experiencing possible delays. Delays can run an additional 2-5 business days on top of all normal delivery times. This means orders that normally have a 5-7 business day delivery time can take up to 12 business days to be delivered.&nbsp;
We're working hard to get you your order as soon as we can. During the holidays, we cannot guarantee normal shipping timeframes. Thank you so much for your patience if any unexpected delays arise.

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